MRO Tracker

Terms of Service

Last updated: [DATE]

This is a generic template, not legal advice. Standard SaaS terms are drafted here to give you a starting point, but they have not been reviewed by a lawyer, don't specify a governing jurisdiction, and don't address every scenario a real commercial agreement should cover (e.g., SLAs, data processing agreements, indemnification specifics). Have this reviewed by a qualified attorney before publishing or relying on it, particularly given the Service now processes recurring payments.

These Terms of Service ("Terms") govern your access to and use of MRO Tracker (the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Accounts

You're responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Organization administrators are responsible for managing who has access within their organization.

2. Subscriptions and Billing

Some features of the Service require a paid subscription, billed on a per-seat or flat basis as selected at checkout, monthly or annually. Payments are processed by our third-party payment processor (Stripe); we do not store your full payment card details. Subscriptions renew automatically until canceled. You can manage or cancel your subscription through the billing portal available in the Service. Fees are non-refundable except where required by law.

3. Free Trials

We may offer free trial periods. At the end of a trial, continued use of paid features requires an active subscription. We reserve the right to modify or end trial offers at any time.

4. Acceptable Use

You agree not to use the Service to store or transmit unlawful content, attempt to gain unauthorized access to other organizations' data, disrupt the Service, or violate applicable law.

5. Your Data

You (or your organization) retain ownership of the data you enter into the Service. We process it as described in our Privacy Policy. You're responsible for the accuracy and legality of the data you submit.

6. Organization Administrators

If you administer an organization within the Service, you're responsible for the actions of members you invite or manage, and for ensuring your organization's use of the Service complies with these Terms.

7. Service Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. The Service is provided "as is" and "as available," without warranties of any kind, express or implied.

8. Limitation of Liability

To the maximum extent permitted by law, MRO Tracker will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Termination

We may suspend or terminate access to the Service for violation of these Terms. You may cancel your subscription and stop using the Service at any time.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Contact us.